Hellenia are proud to announce that we have achieved the Platinum Trusted Service Award in Feefo’s Trusted Service awards.

Having already achieved Gold Trusted service with Feefo for 3 consecutive years we have been given the Platinum Trusted Service Award which recognises businesses for exceptional levels of service, and for their commitment in making fantastic customer service a crucial part of their business.

To qualify for the Gold Trusted Service Award each year we have met the criteria by collecting at least 50 reviews with a Feefo service rating of at least 4.5 out of 5 between January 1st and December 31st. We have done this consecutively since working with Feefo in 2017, 2018 and 2019.

 

Feefo commented on this year’s Platinum Awards:

“The Trusted Service award has always been about recognising companies that truly excel,” said Steph Heasman, Director of Customer Success at Feefo. “Our new Platinum award is about consistent achievement, sustained over three years by a business of any size that uses Feefo to provide outstandingly high levels of customer experience."

“If they achieve a Gold rating three times in a row they have every reason to shout about how they stand out from their competitors. It’s a tough challenge and very well deserved by companies that earn it.”

 

Feefo is an independent review platform that works to collect and provide customers with feedback that can be trusted. They work to ensure that reviews collected are verified customers with real opinions, and to stop dishonest and fake reviews.

Here at Hellenia we like to try and exceed people’s expectations, so we work hard to respond and always ensure that our customers receive the best level of service possible. We would like to thank all of our customers that have taken the time and effort to leave us their feedback reviews in time gone by, and helped us to achieve this accreditation. Here’s to another successful year!

 

We are very proud of our ratings and customer feedback. Here are some of our recent reviews:

*****

Speedy delivery and flexible thinking.

They are always very prompt with delivery and I like the fact that they send 2 packs of 30 tablets when they can't provide a 60 tablet pack. I have been a highly satisfied customer for a number of years and would unreservedly recommend them.

*****

Quick efficient delivery.

Quick efficient delivery. Very pleasant person on phone, took & processed my details and order swiftly and reassured me it would be dispatched asap.

*****

everything great as always

I have bought from Hellenia from many years now and will continue to do so I will recommend this firm to anyone their service is very good and quick and their prices are very good to

*****

Good products at a good price. Keep up the good work.!!

Prompt, efficient friendly service every single time and I’ve been using Hellenia for many years

*****

Highly recommend

I have used Hellenia for several years and have always had good service, quality of products are good and delivery is excellent

feefo award